RETURN POLICY
 
Thank you for your purchase. We hope you are happy with your purchase. However, if you are not completely satisfied with your purchase for any reason, you may return it to us for store credit or an exchange
. Please see below for more information on our return policy.
 
RETURNS
 
All returns must be postmarked within seven (7) days of the purchase date. All returned items must be in new and unused condition, with all original accessories, tags and labels attached.
 
RETURN PROCESS
 
To return an item, 
please email customer service at return@yt2429.my / use the live chat to obtain a Return Request Number (RRN) & return address. After receiving a RRN & address, and ship your return to us.

Please note, you will be responsible for all return shipping charges. We strongly recommend that you use a traceable method to ship your return. 

REFUNDS
 
After receiving your return and inspecting the condition of your item, we will process your return or exchange. Please allow at least seven (7) days from the receipt of your item to process your return or exchange.

We will notify you by email when your return has been processed. 

 
EXCEPTIONS  

All products are returnable unless stated in product description.
   
Warranty  
For defective or damaged products, please contact us at the customer service to arrange a refund or exchange.

Warranty period for each product may differ. Please refer to product description for warranty period.
 
    
QUESTIONS

If you have any questions concerning our return policy, please contact us at: support@yt2429.my